About The Rowley Agency

The Rowley Agency, Inc. was established in 1966 in Concord, NH. Today it is one of the largest independent insurance agencies in northern New England. With offices in  in New Hampshire, Maine, and Vermont, the Rowley has established a long-term presence in the communities it serves. Since 1991, when majority ownership transitioned over to Dan Church (CEO) and Gary Stevens (President), the agency has maintained consistent, steady growth and built a business on the principles of caring, understanding, and guiding.

A Complete Redesign & Rebuild

The previous Rowley Agency website wasn’t up to task when it came to representing one of New England’s premier insurance agencies. Things were very tight and narrow from a design standpoint. Copy was too long in many spots and too sparse in other areas. The entire site needed a complete overhaul from the ground up. We worked closely with key players at the Rowley Agency to rework their content strategy, usability needs, and visual requirements. The rebuilt website is more appropriate, functional, and content focused to better optimize organic long-term sustainable online growth.

Building a New Mobile Friendly Website

The majority of traffic to the Rowley Agency site comes from desktop computers. But mobile traffic has seen significant growth. Mobile growth probably would have been greater if the previous website had been mobile friendly. We wanted to make sure that the new mobile presentation was easy to use, simple, and straightforward but still retained as much of the bold new visual design that had been created for the new site. The end result is a light, sleek application that looks great and works even better.

Flexible Page Construction

The previous Rowley Agency website was difficult for the staff to manage and control. We wanted to make sure that the Rowley staff would have all the creative flexibility and freedom it needed moving forward. We accomplished this by using a unique blend of advanced custom fields. Our developers created a flexible layout system that operates with drag and drop rows and sections. This allows the Rowley Agency staff to mix and match the various layout features throughout the site on any page and in any order depending on need.

New and Improved Content

A essential component of this project was the complete overhaul of all website content. The previous website had a lot of long format copy and boring nondescript lists. Our online content experts worked closely with members of the Rowley Agency to make sure that information was accurate, optimized for search engines, and written with a consistent singular voice. The new website reads well and provides a much more comprehensive and user-friendly breakdown of all Rowley services, programs, and options.

Bold New Visual Design

The biggest change for the Rowley Agency website was a new design. The presentation needed to evoke the high level of trust and expertise that the Rowley Agency is known for. We worked closely with the staff to spec and plan out exactly what kinds of photography was essential for the new design. Then we scheduled and directed several photo shoots—both still images and video—to best capture an essence of quality and professionalism. We are very proud of the bold new visual design and overall presentation of the Rowley Agency website.

    The Results

    Since relaunching the new site Rowley Agency has seen the following improvements YOY:

    • 22%
      INCREASE in sessions
    • 70%
      INCREASE in Average Session Duration
    • 10%
      DECREASE in Bounce Rate